For up to three years from your computer’s original purchase date, the AppleCare Protection Plan gives you direct, one-stop access to Apple’s award-winning telephone technical support for questions about Apple hardware, Mac OS X, iLife and iWork. And you get global repair coverage for your Mac — both parts and labour — through convenient service options.

Service and support from the people who know your Mac best

Every Mac comes with complimentary telephone technical support for 90 days from your Mac purchase and a one-year limited warranty. With the AppleCare Protection Plan, you can extend your service coverage to three years from the computer’s purchase date. You can call Apple’s award-winning technical support experts as often as you like and get your questions answered. And if you need repair service, we offer convenient service options around the world.

Get service and support for the Mac operating system, hardware, iLife, and iWork.

Get service and support

Extend your coverage to three years of service and expert telephone technical support.

Extend your coverage

One stop for technical support

Because Apple designs the computer, the operating system, and many applications, the Mac is a truly integrated system. And only the AppleCare Protection Plan gives you one-stop service and support from Apple experts, so most issues can be resolved in a single call. Here’s what you get:

  • Direct access to Apple experts
  • Global repair coverage1
  • Onsite repair for desktop computers: Request that a technician come to your work site
  • Carry-in repair: Take your Mac to an Apple Retail Store or other Apple Authorised Service Provider

Apple hardware coverage

The AppleCare Protection Plan provides global repair coverage, both parts and labour, from Apple-authorised technicians around the world. Apple hardware coverage includes:

  • Your Mac computer
  • Included accessories such as the power adapter
  • Apple memory (RAM)
  • AirPort Express Base Station, AirPort Extreme Base Station, or Time Capsule2
  • MacBook Air SuperDrive (for MacBook Air and Mac mini with Snow Leopard Server only)
  • Apple display purchased with your Mac

Software support included

Whether you’re sitting in the comfort of your home or office or on the go, you can get direct access to Apple experts for questions on a wide range of Mac topics, including:

  • Using the Mac OS X operating system
  • Quick how-to questions about iLife and iWork
  • Connecting to printers and AirPort networks
  1. Availability of each option depends on country in which service is requested and location of Apple Authorised Service Provider. Apple may also request that the customer replace components with readily installable parts.
  2. The AirPort device or Time Capsule must be purchased up to two years before your Mac purchase or during the term of your AppleCare Protection Plan coverage.

AppleCare Protection Plan benefits are in addition to any legal rights provided by consumer protection laws in your jurisdiction. For complete details, see terms at www.apple.com/legal/applecare/appgeos.html.