Contacting Apple

Sales and
Product Inquiries

Apple Online Store

Apple.com is a convenient place to purchase Apple products and accessories from Apple. You can buy online or call 000800 040 1966.

You can get information about an order you placed on the Apple Online Store through the Order Status page. If you prefer, you can also get order status or make changes by phone at 000800 040 1966.

Apple Retail Stores

Experience the digital lifestyle at any of the Apple Retail Stores around the country. Find opening hours and contact information for all locations.

How to Buy for Business

If you are a business or professional user, visit Apple Store or call 000800 040 1977. Lines are open Monday–Friday 09:00–18:00. Open an account today.

How to Buy for Education

If you are a student or teacher, visit the Apple Store for Education or call 000800 040 1966.

Find Apple Authorised Resellers

Use our Reseller Locator to find an Apple Authorised Reseller in India.

Apple Authorised Resellers offer industry expertise, multi-platform services and Mac-based solutions for a wide variety of organisations.

Product and Services Support

Contact Apple Support

Need service or support? Start your request online and we’ll find you a solution.

More Ways to Get Help:

Most Apple products are eligible for 90 days of complimentary technical support. Online technical support for Apple products is available beyond the initial 90 days.

Browse Online Support

Visit the Apple Support site for quick answers, manuals and in-depth technical articles.

Visit Apple Support Communities to get help and tips from fellow Apple customers.

Lost or Stolen Apple Products

If you have lost or found an Apple product, contact your local police station to report it. You can also find a list of serial numbers associated with your Apple ID and get information about using Find My iPhone for iPhone, iPad, iPod touch or Mac.

Legal

For legal questions, please go to apple.com/legal/contact and select from the drop-down menu provided. To report suspected counterfeit or knockoff products, or other forms of suspected infringement of Apple intellectual property, select Counterfeits & Knockoffs from the drop-down menu.

Report a Grievance in India

Apple customers in India can raise complaints in relation to App Store matters at Apple.co/IndiaGrievanceIntermediaries

For complaints in relation to Apple TV app, Apple TV+ and iTunes matters, please go to Apple.co/IndiaGrievanceDigitalContent

We will acknowledge the receipt of your complaint and, if appropriate, provide you with a reference number to track your complaint. The above Grievance process is in relation to the “Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021”.

Please find the latest Monthly Grievance Disclosure.