Recycling an Apple product is as easy as it is good for the planet.
You may be done with your device, but chances are it still has more to give. We’ll help you recycle it for free. So we can save precious materials and take less from the planet.
Return your device to be recycled in just a few simple steps.
1
Back up your device.
Don’t lose your data. Back up your Apple device so your content and settings stay with you, even after you hand off your device.
2
Erase the data from your device.
Before you turn in your device, remove your personal information. This data belongs to you and no one else.
3
Ship your device.
Package your device and ship it with the label provided by our recycling partner.*
Does Apple offer recycling?
Yes. You can recycle any Apple device online. We’ll make sure it’s recycled responsibly or given a chance to be used again.
What happens to my device once I recycle it?
When we receive your device, it will be recycled in an environmentally responsible way through one of our partners.
How do I pack my device for recycling?
Devices that contain batteries should be packed in compliance with all applicable laws, regulations and industry best practices, which typically include the guidelines below:
- Discharge the unit to less than 30 per cent.
- Do not ship electronics that are disassembled into parts.
- Do not ship electronics with swollen or damaged batteries.
- For whole units, surround the product with at least 6 centimetres of suitable filler material, such as recycled or reused packaging, on all sides before placing inside a corrugated box.
- Ship only one device per box.
What happens to my personal information after I send in my device?
Your personal information will be completely wiped from your device, so make sure to back up your data before you send it in.
What if I can’t print my shipping label or find my shipping instructions?
Contact our trade-in partner via the email or phone number in your confirmation email.
How do I turn off Find My iPhone, Find My iPad or any other Apple device from my account?
To turn off Find My iPhone or Find My iPad on your device:
- Tap Settings.
- Tap Apple ID, then tap iCloud.
- Turn off Find My iPhone or Find My iPad.
To turn it off via iCloud (if you do not have your device): Follow this guide.
How do I reset my Apple device?
Can I dispose of old electrical appliances together with household waste?
Disposal Information
This symbol means that according to local laws and regulations, your product and its battery must be disposed of separately from household waste. When this product reaches the end of its life, take it to a collection point designated by local authorities. The separate collection and recycling of your product and its battery at the time of disposal will help conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment. For information about Apple’s recycling programme, recycling collection points, restricted substances and other environmental initiatives, visit www.apple.com/my/environment.
Can Apple return the device to me once it has been submitted for recycling?
Once the device has been handed over either in the store or online, recycling partners cannot guarantee that the device can be returned to you. By participating in the programme, you relinquish all rights to it.