Contacting Apple

Sales and
Product Inquiries

Apple Online Store

Apple.com/ph is a convenient place to purchase Apple products and accessories from Apple. You can buy online, or call 1800‑1651‑0525 (Smart/PLDT), 1800‑8474‑7382 (Globe).

You can get information about an order you placed on the Apple Online Store through the Order Status page. If you prefer, you can also get order status or make changes by phone at 1800‑1651‑0525 (Smart/PLDT), 1800‑8474‑7382 (Globe).

Visit Apple Online Store Help on details about purchasing, shipping, checking order status, returns, and more.

Find Authorized Training Centers

Use our Training Center Locator to find Apple Authorized Training Centers worldwide.

How to Buy for Education

If you are a student or teacher, visit the Apple Store for Education or call 1800‑1651‑0525 (Smart/PLDT), 1800‑8474‑7382 (Globe).

If you are buying on behalf of an educational institution, find an Apple Authorized Reseller, who can also provide ongoing support and service based on your school’s needs.

Find Authorized Resellers

Use our Reseller Locator to find an Apple Authorized Reseller in the Philippines.

Apple Authorized Resellers offer industry expertise, multi-platform services, and Mac-based solutions for a wide variety of organizations.

Product and Services Support

Contact Apple Support

Need service or support? Start your request online and we’ll find you a solution.

More ways to get help:

Mac, iPhone, iPod, iPad, Apple TV, and Apple display customers within 90 days of ownership are eligible for complimentary telephone technical support. Online technical support for Apple products is available beyond the initial 90 days.

Browse Online Support

Visit the Apple Support site for quick answers, product tutorials, self‑help guides, manuals, and in‑depth technical articles.

Lost or Stolen Apple Products

If you have lost or found an Apple product, contact your local police station to report it. You can also find a list of serial numbers associated with your Apple ID and get information about using Find My iPhone for iPhone, iPad, iPod touch, or Mac.

Legal

For legal questions, please go to apple.com/legal/contact and select from the drop‑down menu provided. To report suspected counterfeit or knockoff products, or other forms of suspected infringement of Apple intellectual property, select Counterfeits & Knockoffs from the drop‑down menu.