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Personal Shopping at the Apple Retail Store

The best way to learn about new products is with a free, face-to-face shopping appointment. Pick a convenient day and time online, and one of our Specialists will spend an uninterrupted hour giving you all the assistance and answers you need to make the right choice.

Customer with personal shopper

What is Personal Shopping?

A new way to shop, Personal Shopping lets us give you our undivided attention and allows you to take all the time you need to test-drive products you’re interested in. If you’re not sure how something works, your Specialist will give you a personal demonstration, offer advice, and answer any questions you might have.

Customer with personal shopper

How do I make an appointment?

First close this page. Then click the Reserve link and fill out the requested information. You can book time up to 14 days in advance. Simply choose the Apple Retail Store you’d like to visit and a time that’s convenient for you. When you get to the store, the Concierge in the orange shirt will check you in and introduce you to your Specialist.

Customer with a personal shopper

How should I prepare for my session?

When you schedule your appointment, select a product or products you’d like to learn more about. You’re welcome to come in with a list of things you’d like the Specialist to explain or demonstrate, but it’s not necessary. When you arrive at the store, your Specialist will be waiting to help you and will spend as much time with you as you need.

Please note: Due to overwhelming demand we are not yet offering iPhone 3G Personal Shopping.