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iPod shuffle (1st and 2nd generation)
User Guide
Get to know the ins and outs of your iPod shuffle.
Troubleshooting Assistant
These five steps will conquer most iPod issues.
Support Communities
Seek help from other iPod shuffle users.
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Manuals
Specifications
How-To
Troubleshooting
iPod issues? Try these five steps first: Reset, Retry, Restart, Reinstall, Restore.
Support Communities
Read what others are talking about in the customer forums.
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Repair
Use our
Online Service Assistant
to see the service and repair options for your product.
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Check your repair status
iPod service policies
iPod Battery Replacement Program