The AppleCare Protection Plan for iPhone provides up to two years of expert telephone technical support and additional hardware service options from Apple1.
When you purchase the AppleCare Protection Plan, just one phone call can help answer questions related to iOS, iCloud and Apple-branded iPhone apps. And if you need a repair, Apple experts can help set up Express Replacement Service on the same call. You can even get local repair service when you visit other countries in the EEA and Switzerland2.
AppleCare Protection Plan benefits are in addition to a consumer’s right to a free-of-charge repair or replacement, by the seller, of goods which do not conform with the contract of sale. Under English law, consumers have up to six years from the date of delivery to exercise their rights; however, various factors may impact your eligibility to receive these remedies. For more details, click here.
Because Apple designs the iPhone, iOS and many applications, the iPhone is a truly integrated system. And only the AppleCare Protection Plan provides one-stop service and support from Apple experts, whether you use a Mac or a PC, so most issues can be resolved in a single call.
- Direct access to Apple experts
- Express Replacement Service
If you need a repair, the AppleCare Protection Plan provides Express Replacement Service, which is designed to reduce the amount of time you are without an iPhone. And if you travel within Europe, you can get local Apple service via Express Replacement, Apple Retail Stores or Apple Authorised Service Providers throughout the EEA and Switzerland. Service coverage includes the following:
- Your iPhone
- Included earphones and accessories
With the AppleCare Protection Plan for iPhone, Apple experts can help troubleshoot the following:
- Using iOS and iCloud
- Connecting to wireless networks
- Questions about FaceTime, Mail, Safari and other Apple-branded iPhone apps