Apple Trade In

Terms and Conditions for Apple Trade In service

  1. The Recycling Service for Products is provided by Brightstar Logistics Pty Ltd ("Brightstar") through Apple Inc., and any of its affiliates and subsidiaries (collectively "Apple") at no cost to its Customers.
  2. Brightstar is a registered Second-Hand Dealer (registration number 2PS12534 in New South Wales, licence number 17200317 in the Australian Capital Territory, secondhand dealer number 3637463 in Queensland and registration number SHD14623 in Victoria).
  3. "Recycling Service" means the responsible reuse of the Product or its parts. To the extent permitted by applicable law, Apple hereby disclaims and excludes any and all warranties of any kind, express or implied.
  4. "Customer" means the undersigned owner of the Product.
  5. "Product" means iPhone or iPad or such other Apple Products as nominated by Brightsar and Apple from time to time for the purposes of recycling service.
  6. "Eligible Device" mean any device that is eligible for this recycling service as determined by Brightstar and Apple in their sole discretion.
  7. Customer understands, acknowledges and agrees that Apple is acting as an agent for Brightstar and that Apple is only collecting the Eligible Device on behalf of Brightstar.
  8. Customer represents and warrants that:
    1. it is the sole owner of the Eligible Device; there are no liens, encumbrances or security interests in or attached to the Eligible Device; and it is legally entitled to sell the Eligible Device;
    2. it is not an Apple reseller;
    3. it is at least 18 years old;
    4. it is a resident of Australia; and
    5. the Eligible Device is not counterfeit, stolen or fraudulent.
  9. Apple, acting as agent for Brightstar, will advise Customer of the assessed value of its Eligible Device. This is the value that Brightstar will pay Customer for the Eligible Device; Brightstar makes no representation about the market value of the Eligible Device or the price that Customer might be able to obtain elsewhere.
  10. Upon Apple receiving and accepting the Eligible Device, title of ownership in such Eligible Device transfers to Brightstar through Apple and Customer disclaims any further right, title or interest in and to the Eligible Device or any items contained therein.
  11. This Recycling Service is provided for lawful purposes only, and the Customer understands and agrees:
    1. that it has sole responsibility to keep a separate back up copy of any files or data before transferring ownership of the Eligible Device to Brightstar and that it has taken reasonable steps to remove files and data that are deemed personal or confidential. Data recovery is not a part of the Recycling Service and Apple and Brightstar accept no responsibility or liability for any lost files or data;
    2. that it is responsible for ensuring the SIM card is removed from the Eligible Device and that Brightstar and Apple are not responsible for any costs arising from its failure to remove the SIM card;
    3. that it must provide two forms of original proof of identity items that together show Customer’s full name, photograph, current address, date of birth and signature;
    4. that it may be legally necessary to provide to law enforcement the unique numeric identifier of Customer’s Eligible Device and personal information provided under this Recycling Service;
    5. to indemnify Apple and Brightstar and any of their directors, officers, employees, affiliates, subsidiaries or agents from and against any claims brought against any of them arising from performing this Recycling Service or for any breach of these terms and conditions by Customer.
  12. Any information collected by Brightstar will be dealt with in accordance with the Brightstar Privacy Policy, available by emailing
  13. Brightstar and Apple will under no circumstances be liable for any special, indirect, incidental or consequential damages resulting from the Recycling Service. To the extent permitted by applicable law, Brightstar’s and Apple’s entire liability, if any, from any cause whatsoever with respect to this service shall not exceed A$50.
  14. The Recycling Service is void where prohibited or restricted by law and may not be available in all Apple locations.
  15. Brightstar and Apple reserve the right to refuse, cancel or limit Recycling Services for any reason and may change these terms and conditions at any time without notice.
  16. The Recycling Service is not redeemable and has no cash value.