Because Apple makes the hardware, the operating systems, and many applications, our experts understand how everything works together and can help resolve most issues in a single conversation.
Every iPad comes with one year of hardware repair coverage through its one-year limited warranty and up to 90 days of complimentary technical support. AppleCare+ extends your iPad, Apple Pencil, and Apple‑branded iPad keyboard coverage to two years from your AppleCare+ purchase date and includes unlimited incidents of accidental damage protection. Each incident is subject to a service fee of HK$348 for iPad and HK$228 for Apple Pencil or Apple‑branded iPad keyboard.1
Because Apple designs iPad, iPadOS, and many applications, iPad is a truly integrated system. And only AppleCare+ provides one-stop service and support from Apple experts, so most issues can be resolved in a single call.2
AppleCare+ provides repair or replacement coverage, both parts and labor, from Apple-authorized technicians.
Service coverage includes the following:
Whether you’re sitting in the comfort of your home or office or on the go, you can call and get direct access to Apple experts for questions on a wide range of topics, including:
You can buy coverage on a fixed-term plan.
2 yrs
iPad Pro 12.9‑inch
iPad Pro 11-inch
iPad Air (5th generation)
iPad, iPad mini
See AppleCare+ Terms and Conditions for complete product details.
Find your Apple Support phone number here
Contact Apple Support