Battery Service and Recycling

All rechargeable batteries have a limited lifespan and may eventually need to be serviced or recycled. Your own battery’s lifespan will vary depending on how you use your device as well as the settings you choose for it.

Use Apple or an authorised service provider to service your battery.

If you need to charge your battery more and more frequently, it might be time to service it. For products with built-in lithium-ion polymer batteries, the batteries should be serviced by Apple or an authorised service provider.

Products that you purchase in New Zealand are covered by New Zealand consumer law. For more details, click here.

iPhone Owners

Batteries of iPhone 14 models and earlier are designed to retain 80 per cent of their original capacity at 500 complete charge cycles under ideal conditions. Batteries of iPhone 15 models are designed to retain 80 per cent of their original capacity at 1,000 complete charge cycles under ideal conditions. Actual battery performance depends on a number of variables, including how iPhone is used and charged regularly. The one-year warranty includes service coverage for a defective battery, in addition to rights provided under local consumer laws. If it is out of warranty, a battery service may be available through your local Apple Authorised Service Provider. Prices and terms may vary.

Apple Watch Owners

Your battery is designed to retain up to 80 per cent of its original capacity at 1,000 complete charge cycles. The one-year warranty (for Apple Watch and Apple Watch Sport) and two-year warranty (for Apple Watch Edition) include service coverage for a defective battery. If it is out of warranty, a battery service may be available through your local Apple Authorised Service Provider. Prices and terms may vary.

iPad Owners

Your battery is designed to retain up to 80 per cent of its original capacity at 1,000 complete charge cycles. The one-year warranty includes service coverage for a defective battery. If it is out of warranty, a battery service may be available through your local Apple Authorised Service Provider. Prices and terms may vary.

iPod Owners

Your battery is designed to retain up to 80 per cent of its original capacity at 400 complete charge cycles. The one-year warranty includes service coverage for a defective battery. If it is out of warranty, a battery service may be available through your local Apple Authorised Service Provider. Prices and terms may vary.

MacBook Owners

Your battery is designed to retain up to 80 per cent of its original capacity at 1,000 complete charge cycles. The one-year warranty includes replacement coverage for a defective battery. Apple offers a battery replacement service for all MacBook, MacBook Air and MacBook Pro notebooks with built-in batteries.

We’ll handle your battery responsibly.

Putting batteries directly in the rubbish is dangerous for the environment. Apple and all our Authorised Service Providers are committed to recycling and disposing of batteries with the utmost respect for the earth. So recycle your device with us. Or drop off a battery from your AirTag. We’ll take it from there.

Learn more about Apple’s recycling program