Service and support from the people who know your Mac best.

Because Apple makes the hardware, the operating systems, and many applications, our experts understand how everything works together and can help resolve most issues in a single conversation.

Enjoy 3 years of peace of mind when you buy AppleCare+ for Mac.

Every Mac comes with one year of hardware repair coverage through its limited warranty and up to 90 days of complimentary technical support. AppleCare+ for Mac extends your coverage to three years from your AppleCare+ purchase date and includes unlimited incidents of accidental damage protection, each subject to a service fee of HK$799 for screen damage or external enclosure damage, or HK$2,299 for other accidental damage.1

  • 3 years of Apple-certified service and support coverage
  • Priority access to technical support
  • Get unlimited incidents of accidental damage protection1

  • Battery service coverage1

One stop for support

  • Get global repair coverage for your Mac

Because Apple designs the computer, the operating system, and many applications, Mac is a truly integrated system. And only AppleCare+ gives you one-stop service and support from Apple experts, so most issues can be resolved in a single call.2

  • Priority access to Apple experts by chat or phone
  • Global repair coverage1
  • Onsite service:3 Request that a technician come to your location or have a courier pick up your Mac for service
  • Carry-in repair:3 Take your Mac to an Apple Store or other Apple Authorized Service Provider

Hardware coverage

  • Get unlimited incidents of accidental damage protection1
  • Get battery service if it retains less than 80% of its original capacity

AppleCare+ for Mac provides global repair coverage, both parts and labor, from Apple-authorized technicians around the world.

Coverage includes the following:

  • Your Mac computer
  • Battery1
  • Included accessories such as the power adapter
  • Apple memory (RAM)
  • Apple USB SuperDrive
  • Unlimited incidents of accidental damage protection, each subject to a service fee of HK$799 for screen damage or external enclosure damage, or HK$2,299 for other accidental damage1

Software support

  • Get direct access to Apple experts for support using macOS and more

Whether you’re sitting in the comfort of your home or office or on the go, you can get direct access to Apple experts for questions on a wide range of topics, including:

  • Using macOS and iCloud
  • Quick how-to questions about Apple-branded apps, such as Photos, iMovie, GarageBand, Pages, Numbers, Keynote, and pro apps such as Final Cut Pro, Logic Pro, and more
  • Connecting to printers and wireless networks

Protect your Mac

AppleCare+

You can buy coverage on a fixed-term plan. Pricing below is for the latest Mac systems. For more details on the latest Mac systems, see Mac - Apple.

3 yrs

MacBook Air 13‑inch

MacBook Air 15‑inch

MacBook Pro 14‑inch

MacBook Pro 16‑inch

iMac

Mac mini

Mac Studio

Mac Pro

How to buy

  1. Purchase AppleCare+ with your new Mac.
  2. Or buy it within 60 days of your Mac purchase:
    • On your device (go to  > System Settings > General > About)
    • Online (requires you to verify your serial number)
    • At an Apple Store (inspection of Mac and proof of purchase are required)
    • By calling (852) 2112 0099

See AppleCare+ Terms and Conditions for complete product details.

Additional Support

Get support by phone or chat,
set up a repair, and more.

Find your Apple Support phone number here.

Contact Apple Support

Get support for all of your
Apple devices in one app.

Get the Apple Support app