Service and support from the people who know your HomePod best.
Because Apple makes the hardware, the operating systems, and many applications, our experts understand how everything works together and can help resolve most issues in a single conversation.
Enjoy peace of mind when you buy AppleCare+ for HomePod.
Every HomePod comes with one year of hardware repair coverage through its limited warranty and up to 90 days of complimentary technical support. AppleCare+ for HomePod extends your coverage and includes unlimited incidents of accidental damage protection, each subject to a $15 service fee plus applicable tax for HomePod mini or a $39 service fee plus applicable tax for HomePod.1 In addition, you’ll get 24/7 priority access to Apple experts by chat or phone.
Apple-certified service and support coverage
24/7 priority access to technical support
Get unlimited incidents of accidental damage protection1
One stop for support
Minimize the amount of time without your HomePod with Express Replacement Service
Because Apple designs HomePod and Siri, HomePod is a truly integrated system. And only AppleCare+ provides one-stop service and support from Apple experts, so most issues can be resolved in a single call.2
24/7 priority access to Apple experts by chat or phone
Mail-in repair3: Mail in your HomePod using a prepaid shipping box provided by Apple
Carry-in repair3: Take your HomePod to an Apple Store or other Apple Authorized Service Provider
Get unlimited incidents of accidental damage protection1
AppleCare+ provides repair or replacement coverage, both parts and labor, from Apple‑authorized technicians.
Service coverage includes the following:
Your HomePod
Unlimited incidents of accidental damage protection, each subject to a $15 service fee plus applicable tax for HomePod mini or a $39 service fee plus applicable tax for HomePod1
Software support
Get direct access to Apple experts for connection support and more
You can call or chat and get direct access to Apple experts for questions on a wide range of topics, including:
Using AirPlay
Connecting to wireless networks
Questions about the Home app
Protect your HomePod
AppleCare+
Get protection for as long as you want with annual coverage.